BEULAH STYLE is committed to customer satisfaction. If you are not pleased with your purchase, please return your item to the original store of purchase. We will happily accept your returned merchandise for an exchange or full refund* if the item was purchased from the BEULAH STYLE online store.
Please return goods unworn, with the original packaging and labels attached. Returns and exchanges will be accepted only within 7 days from the day the merchandise was received. Please notify us of all returns at customer@beulahstyle.com prior to shipping your package.
*Refunds are not available on sale or promotional items. All sale or promotional purchases are Final Sale. For products purchased through a stockist or supplier, please refer to their in-store policy.
All returns made without prior notice will be shipped back to the customer. A 20% restocking fee will apply to all return requests made after 7 days.
Returns Process
Please return your item to the original store of purchase. We will happily accept your returned merchandise for an exchange or full refund* if the item was purchased from the BEULAH STYLE online store.
For faulty products, please email customer@beulahstyle.com before sending your product. If your product is being replaced, BEULAH STYLE will cover the cost of shipping your replacement product via eParcel within the United States. All international shipping costs must be paid by the customer.
If for any reason you would like to return your product, please follow these simple steps:
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Contact customer@beulahstyle.com to start your return process. Our team will provide you with a return slip. All items returned without prior notice will be sent back to the customer.
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Pack all items with your Invoice and Return Form in a secure carton or reuse the original packaging. Please ensure that all boxed items are securely wrapped, as we cannot accept items damaged in transit.
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Address your package, making sure to cover or remove the original shipping label, to: BEULAH STYLE ATTN: Retail Returns 1015 CROCKER ST STE Q08 LOS ANGELES, CA 90021
Note: Within the United States, for security and peace of mind, we strongly suggest using UPS, FedEx, or USPS, as BEULAH STYLE will not be liable for any lost return parcels.
Once received in our warehouse, we will inspect the goods. If the product passes our QC inspection, we will process the return to ensure you receive your exchange/refund as quickly as possible. Please note that BEULAH STYLE reserves the right to reject products that appear worn or damaged by the customer. You will receive an email confirming your exchange or refund, which will be processed to your original form of payment.
Have you received my return?
As soon as your return is received and processed by our team, we will send you a confirmation email. If you have shipped your return to us but haven't heard back, please contact us at customer@beulahstyle.com so we can look into it for you.
I would like a refund. How do I proceed?
If you are not satisfied with your merchandise, you are welcome to return your order within 7 days from the delivery date for a refund, minus any postage charges. Your refund will be processed within 72 hours of us receiving your return. For security purposes, we only issue refunds to the original payment method. You will receive a confirmation email once your refund has been finalized. Please allow up to 10 business days for the refund to appear in your account. Please visit our Contact Us page for any additional assistance.
Do you pay for my return shipping?
If the returned item is damaged, defective, or if we shipped the incorrect item, we will provide you with a prepaid return shipping label via email. We will also cover the shipping costs for sending your replacement item.
If the returned item is what you ordered but didn't turn out to be exactly what you were hoping for, you will be responsible for the return shipping costs.
