With the safety of our customer-facing employees in mind, we have decided to temporarily close our Los Angeles showrooms to the public. No reopening date has been determined at this point.
We are constantly monitoring the pandemic, taking this situation day by day, and want to practice social distancing in closing the stores to the public.
Due to increased order volume and the rapidly evolving situation regarding COVID-19, some orders may experience delays of up to 7 business days before shipping.
Our Fulfillment Center is continuing to operate with adjustments to schedules and the work environment. We've increased the frequency and extent of our cleaning and sterilization procedures, especially for all high-touch areas and surfaces. We require all employees to stay at home if they are feeling unwell and recently implemented an emergency sick leave policy to support them. Additionally, we're following social distancing recommendations, and employees who can work from home are doing so.
Please feel free to contact customer support with any questions.